mimin Platform Privacy Notice
This page describes what we collect when you use mimin and how we keep that data protected. We collect personal information only to operate our platform, process your deposits and withdrawals, verify your identity, and respond to support requests. We do not sell your data to third parties, and we retain it only as long as necessary for account management and legal compliance.
Our mimin platform processes data from users across Jakarta, Surabaya, Bandung, Medan, and Semarang where our services are legally available. We apply standard encryption and security practices to protect your information. Our servers may sit outside your jurisdiction, but we comply with applicable data protection regulations and do not share your personal information without your consent except where required by law.
We update this privacy notice periodically. Material changes are communicated via email or account notification. By continuing to use mimin after an update, you accept the new policy. If you have questions about how we handle your data, contact our support team Monday through Friday, 08:00–17:00 Indonesia time.
What Data We Collect on mimin
When you create an account on mimin, we collect your name, email address, phone number, date of birth, and government-issued ID number. We also collect your residential address and payment method details (e-wallet account or bank account information). We use this information to verify your identity, process deposits and withdrawals, and comply with anti-money-laundering regulations.
We collect transaction data—deposit amounts, withdrawal requests, game participation, tournament results, and account balance history. We use this data to operate our platform, investigate disputes, and detect fraud. We do not collect your payment card details directly; all card transactions are processed through certified payment gateways that handle encryption and security.
We collect technical data—your device type, browser, IP address, and access logs. We use this to troubleshoot technical issues, prevent unauthorized access, and improve platform performance. We do not use this data for marketing or profiling.
How we use your data on mimin
We use your personal information to operate mimin—to process your deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, to verify your identity before withdrawals, and to respond to your support requests. We use your email to send account notifications, tournament updates, and service announcements. We do not send marketing emails unless you opt in.
We use your transaction data to detect fraud, investigate disputes, and comply with legal obligations. We may share your data with payment processors, banks, and law enforcement if required by law or court order. We do not share your data with third-party advertisers or data brokers.
Cookies and tracking on mimin
Our mimin platform uses cookies to maintain your login session and remember your preferences. These are functional cookies necessary for the platform to work. We do not use tracking cookies for analytics or advertising. You can disable cookies in your browser settings, but doing so may affect your ability to use mimin.
We do not use third-party analytics tools that track your behaviour across the web. We do not embed social media pixels or retargeting scripts. Our platform does not track you outside of mimin.
Your Rights and Data Protection on mimin
You have the right to access, correct, or delete your personal data on mimin. You can update your profile information directly in your account settings. If you want a copy of all data we hold about you, contact our support team and we will provide it within ten business days. If you want to delete your account and all associated data, we can do so, but we may retain transaction records as required by law.
We retain your data only as long as necessary. Account data is kept for the duration of your account and for seven years after closure for legal and tax compliance. Transaction records are retained for ten years. Payment information is deleted after your account is closed, except where we are required to retain it by law.
Our mimin servers are located in multiple jurisdictions. Your data may be transferred outside your country for processing and storage. We apply the same security standards regardless of server location. By using mimin, you consent to this international data transfer.
We at mimin protect your personal information with encryption, secure servers, and strict access controls. Your data is yours, and we use it only to operate our platform and comply with law.
Third-party processors and security
We use third-party payment processors to handle deposits and withdrawals on mimin. These processors have their own privacy policies and security standards. We select processors that meet industry security requirements. We do not control how these processors use your data beyond what is necessary to process your transaction.
We apply standard security practices to protect your mimin account—encrypted login, two-factor authentication options, and regular security audits. We do not store passwords in plain text. We do not guarantee absolute security; no online platform is immune to all risks. If you suspect a security breach, contact our support team immediately.
We comply with applicable data protection regulations in the jurisdictions where we operate. We do not offer formal data protection guarantees beyond what is required by law. If you have a data protection complaint, you may contact your local data protection authority.
Contact and updates
If you have questions about how we handle your data on mimin, contact our support team at our standard business hours. We respond to data inquiries within two to five business days. We update this privacy notice periodically, and we notify users of material changes via email or account notification.
Our mimin platform operates under jurisdiction-restricted access. We do not offer services in jurisdictions where online gaming is prohibited. Users are responsible for verifying that their use of mimin complies with their own jurisdiction's law.