miminTerms of Use

When you create an account on mimin, you agree to our terms of service. These terms outline what we expect from you as a user, what you can expect from us, and how we handle disputes. We keep our terms straightforward—no hidden clauses, and we explain what happens when you deposit, participate in tournaments, or request a withdrawal.

Our mimin platform operates under jurisdiction-restricted access. We do not offer our services in jurisdictions where online gaming is prohibited. Users are responsible for verifying that their access and use comply with their own jurisdiction's law. If you are unsure whether mimin is available in your region, contact our support team before opening an account.

This page covers account eligibility, deposit and withdrawal rules, bonus terms, tournament participation, dispute resolution, and our liability limits. We update these terms periodically, and we notify users of material changes via email or account notification. By continuing to use mimin after an update, you agree to the new terms.

Account Opening and Eligibility on mimin

To open an account on mimin, you must be at least 18 years old and a resident of a jurisdiction where our services are legally available. We require a valid government-issued ID, proof of address, and a working email address. When you sign up, you agree to provide accurate and complete information. We verify your identity before processing your first withdrawal, and we may request updated documents at any time.

We reserve the right to refuse account opening or close an existing account if we have reason to believe you have misrepresented your information, attempted fraud, or violated our terms. If we close your account, we will attempt to notify you and provide instructions for withdrawing any remaining balance. We do not offer refunds for forfeited funds due to policy violations.

On mimin, you are responsible for keeping your login credentials secure. We recommend using a strong password and enabling two-factor authentication if available. If you suspect unauthorized access to your account, contact our support team immediately. We operate support hours Monday through Friday, 08:00–17:00 Indonesia time.

Our mimin deposit policy

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers to mobile banking, local payment, online payment, or e-wallet. Minimum and maximum deposit amounts vary by payment method and are displayed in your account settings. We do not charge deposit fees, but your bank or e-wallet provider may apply their own charges.

Once your deposit credits to your mimin account, it becomes your balance and is available immediately for slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live dealer games (blackjack, roulette, baccarat, Dragon Tiger), sportsbook events (Liga 1, Piala AFF, Piala Indonesia, Champions League, Premier League, MotoGP, badminton), or esports tournaments (Mobile Legends, Free Fire, PUBG Mobile).

We do not refund deposits except where required by law or where we have made a processing error. If you believe a deposit was applied incorrectly, contact our support team with transaction details. We investigate and respond within one to two business days.

Withdrawal and verification requirements

When you request a withdrawal from mimin, we initiate our standard account verification process if you have not already completed it. We request identity documents, proof of address, and payment method confirmation. Verification typically takes one to three business days. We do not process withdrawals until verification is complete.

Once verified, we process withdrawals to your registered payment method. Withdrawal times vary—e-wallet transfers typically complete within a few hours during business hours, while bank transfers may take one to two business days. We do not guarantee same-day or subject to verification. All payouts are subject to our verification windows and payment-partner processing times.

We reserve the right to delay or decline a withdrawal if we suspect fraudulent activity, money laundering, or violation of our terms. We will notify you of any hold and provide a reason if possible. If your withdrawal is delayed beyond the expected window, contact our support team for status updates.

Note: We do not offer refunds on losses from gameplay. All deposits become your gaming balance and are yours to use or forfeit at your own discretion.

Tournament Participation and Bonus Terms on mimin

We run daily and weekly slot tournaments on mimin featuring Mahjong Ways, Gates of Olympus, Aviator, Sweet Bonanza, and Fortune Tiger. Tournament rules are published in advance, including start times, eligible games, and leaderboard scoring. Participation is optional. You can spin during the active window or sit out entirely—there is no penalty for not playing.

We do not guarantee any prize amounts or payouts. All tournament results are subject to account verification and our standard withdrawal review process. If you win a tournament prize and have not completed KYC verification, we will not process the payout until you do. We reserve the right to cancel or modify a tournament if we detect fraud, manipulation of game mechanics, or policy violations.

We occasionally offer bonus credits or promotional offers on mimin. Any bonus offer comes with specific terms—eligible games, wagering requirements, expiration dates. We display all bonus terms clearly before you accept. Bonuses are non-withdrawable until wagering requirements are met, and expired bonuses are forfeited automatically. We do not offer refunds for unused bonuses.

Our mimin dispute resolution process

If you have a dispute with mimin—a missing deposit, a questionable game outcome, or an account issue—contact our support team with details. We investigate and respond within two to five business days. If we cannot resolve the issue directly, we may offer you a one-time account credit or other remedy at our discretion.

We do not offer external arbitration or formal dispute procedures. All disputes are handled through our internal support team. If you are dissatisfied with our resolution, you may pursue your own legal remedies in your jurisdiction, but you cannot escalate to a third party through mimin.

We keep our terms direct and readable so you know what to expect when you use mimin for slots, live dealer, sportsbook, or esports.

mimin editorial team

Liability and jurisdiction notice

Our services on mimin are available only where local law permits. We do not offer access in jurisdictions where online gaming is prohibited. By using mimin, you confirm that you are in a supported jurisdiction and that your use complies with local law. We are not liable for access or use in unsupported jurisdictions.

We make no warranties—express or implied—about the availability, accuracy, or reliability of mimin. We are not liable for losses incurred through gameplay, technical outages, or third-party payment failures. Our liability is limited to the lesser of the amount you have deposited on mimin or the amount we are legally required to refund.

We reserve the right to modify these terms at any time. Material changes will be communicated via email or account notification. By continuing to use mimin after an update, you accept the new terms. If you do not agree with a change, you may close your account and request a withdrawal of any remaining balance.